Technical System Admin

Location: Sydney-based, but open to Australia wide
Job Type: Full Time

About Nifty

We're a fast-growing consultancy specialising in low-code solutions for large enterprise companies. As Airtable's #1 partner in Asia Pacific, we combine consulting excellence with the speed of low-code tools.

Since our founding in 2024, Nifty has achieved the following:‍

  • Highest-rated Airtable agency in APAC
  • Ranked among the top 5 agencies globally
  • Gold-certified Airtable partner
    Strategic partner for Netflix, Disney, and Paramount
    Successful implementations across Finance, Media, eCommerce, and Social Enterprise industries.

Role Overview

We’re seeking a Technical System Admin with deep Airtable expertise and excellent communication skills to support the long-term success of our client systems.As the Technical Systems Admin, you’ll be collaborating with both internal and external stakeholders to identify, triage, and resolve system issues, as well as spotting and acting on opportunities to proactively improve client systems.You’ll be involved across a broad mix of projects and client environments, helping to keep things running smoothly, efficiently, and with a high level of care.
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Key Responsibilities

  • Provide ongoing technical support across live Airtable systems
  • Triage and investigate reported issues, gather context, and determine root causes
  • Coordinate with internal and client-side stakeholders to scope, prioritise, and implement fixes
  • Track recurring issues and suggest long-term improvements or optimisations
  • Perform QA testing to ensure system updates are stable and well-executed
  • Maintain documentation and communicate updates clearly and consistently

What You’ll Bring

  • Extensive, hands-on Airtable experience, with proven ability to manage formulas, interfaces, views, automations, and base design.
  • Strong communication and coordination skills across both internal teams and clients
  • Exceptional organisational skills with demonstrated ability to manage and prioritise multiple threads
  • Familiarity with Zapier, Notion, and other modern low-code tools
  • Prior experience in a systems admin, support, or technical coordination role is a bonus

Our Values

  • We're Nifty: We're practical, pragmatic, and outcome-driven
  • We're remote, asynchronous, and flexible: We manage our own time with reliability and transparency
  • We're proud of what we do: We make great products and solve client problems
  • We're human first: We value work-life balance and support whole-person growth

Working With Nifty

  • Sydney-based with flexible remote work options
  • Join a close-knit, capable, and supportive team
  • Work with enterprise-grade systems and clients across diverse industries
  • Clear pathways for advancement into senior consulting or technical roles

Nifty is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

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